‘Time saver, easy to use, makes the workload manageable.’Louise Holt, Deputy Manager, Gwynedd Council, Hafan Pwllheli
‘We have found that HavenStar meets our harbour management requirements perfectly. It is extremely capable and user friendly.’Andrea Hughes, Harbour Maritime Administration Officer, Conwy Harbour
‘The support we receive from Star’s Marine Division for their HavenStar software is second to none; they always resolve any issues we have in a friendly and speedy manner. They give us better support than any other company we’ve dealt with. Many thanks’Billy Coysh, Marina Manager, Harbourside Marina
‘The ease of installation and operation combined with a very responsive support and development team has allowed Quay Marinas Ltd to expand their operations to seven marina sites in the past year.’Paul Rye, Company Secretary, Quay Marinas
‘Easy to use, very user friendly. Generates easily a very good overview of marina movements and reports.’Sergio, Marina de Portimao, Portugal
‘Marina management the way it needs to be, complete, simple and fast, written by people who know their job.’Robert Peters, Watersport Vereniging Den Osse, Holland
‘HavenStar has improved considerably from the early days and keeps getting better because of new ideas that get included in the software as updates. HavenStar makes managing our marina easier as our business becomes more complex.’Louise Holt, Deputy Manager, Gwynedd Council, Hafan Pwllheli
‘The HavenStar system provides accurate and timely information to both marina staff and the Central Management team.’Paul Rye, Company Secretary, Quay Marinas
‘HavenStar is constantly surprising us. We are continuing to ask more of the system and are pleased to find that it has been designed to cope with so many tasks in the marina. Support has always been first rate.’Sue Denness - Marina Administrator, Hull Marina
‘I have really noticed a difference in my workload having HavenStar in my life.’Lynn Kilpatrick, Marina Accounts and Reservations, Clyde Marina
Designed to be used on a Microsoft Windows touch-screen device, the software interface is intuitive and ergonomic. You can also use a mouse and keyboard if preferred.
• Transaction processing is fast and easy using touch-screen technology
• Visitor payments and general transactions handled efficiently
• There is the option to charge to an account, subject to your company’s rules and credit status applied
• Payments against outstanding accounts quickly processed
• Immediate customer and account look up with fast search by client name, vessel name, postcode, etc
• All transactions in EPoS are simultaneously recorded into HavenStar’s sales ledger
• Easy to administer as all products, services and pricing are maintained through HavenStar’s standard set-ups
• Comprehensive audit trail of all sales transactions and payments
• Improved detailed and summary reporting
• Full X and Z Till Reads. Supports Z Read Archiving on the local till so you’ll be able to open and print these audits at any point in the future using our Transaction Auditor software mentioned below.
• Network Till Reading: Transaction Auditor Software available free with the product
• HavenStar EPoS Chip and PIN system is fully integrated, bank certified and secure. It also supports Card Holder Not Present transactions for over-the-phone sales and purchases. A Cash Back facility is also available.
• Uniquely, the HavenStar EPoS Chip and PIN system is directly connected over the internet, so no dedicated phone line is required. Further, it supports full voice synthesis as an option to communicate directly with the customer and caters for all activities and exceptions. Quick, simple and fully automated.
• Receipts and other printed material can be sent to multiple receipt printers accessible on your network. HavenStar EPoS supports up to four discrete printers simultaneously. Each printer has a filter that can be set to send only the receipts from Fuel Sales, for example, to another location in the building
• A Tab System is available for those customers who would like to run a tab, either in the bar/restaurant or add parts and labour to a Work Order in the workshop/boat yard
• UK Red Diesel sales are fully supported. HavenStar EPoS provides you with a slick and fast way to process Red Diesel sales at reception or directly on the fuel pontoon. You can either enter the amount sold in litres or, if you prefer, enter the amount of money the customer wants to spend on the fuel itself. Either way, HavenStar EPoS will guide you through the steps to sell the required amount of fuel to the customer and pay the correct amount of Fuel Duty to HM Revenue & Customs. EPoS copes with sales for Live-Aboard, Leisure, Propulsion, Domestic and Commercial by producing a Fuel Duty Declaration from the receipt printer for the customer to sign and you to keep.
• EPoS AutoUpdater software comes built-in to HavenStar EPoS. The till will periodically and automatically connect to our servers to check for the latest release of the software. If one is found it will download, install the update and the start-up itself without the user having to do anything to intervene
• Customer Account Hierarchy support. HavenStar EPoS will direct payments from ‘child accounts’ to ‘master accounts’ automatically. For example, if a boat sales company has many boat accounts under its ownership, payments for the boats it owns are sent directly to the ‘master account’
HavenStar EPoS supports the very best till hardware:-
Our state-of-the-art fan less Terminals come from Jiva and are preloaded with Microsoft Windows. Fully automatic cash drawers from Star Micronics are also supported - these are made from steel and are fully lockable. HavenStar EPoS also supports the Voyager range of barcode scanners.
High quality thermal cutter printers from Star Micronics and EPSON include the ability to incorporate your company logo on receipts and other printed material.
HavenStar’s Swipe Card Programmer option allows you to program user access to the terminal and our design service can colour print personalised cards with your business logo or other designs of your choosing.