What our clients say
“I would and always do recommend Star.”
Kathleen Horrigan, MD, Payroll Mania
When I told Star that I was setting up my own Payroll bureau, they went above and beyond to help me. I have used all sorts of payroll systems in my time such as bespoke mainframe and off the shelf packages. Using Star is the best business decision I could have made as the package is very user friendly, is flexible so if a mistake is made it is easily rectified. There is always a friendly voice at the end of the phone when things don’t work as they should and they are always quick to help.
“Star has the edge.”
Larry Hammond, Bidwells LLP, Property Consultants
We recently changed to Star having used a competitor product for a number of years. Our need for support, especially at the year-end black hole, dropped to virtually nil. Joy has replaced all the stress we had experienced previously. Excellent value for money, easy to use and with superb support staff, if you need them!
“Star payroll is easy to use and very well supported.”
Nick Butler, James Cowper LLP
We have used Star to process over 250 client payrolls for over 3 years now. The bureau team like the functionality of the system and I like the big system service at a small/medium system cost. Pound for pound the best payroll software I have used.
“As the system is so reliable we have a very defined process in place for all our payrolls.”
Janet Cantrill, Manager, Deloitte LLP
This enables us to use our time efficiently and together with the continued improvements to reporting, running and P45/P46 submission
savings are being made all the time.
“After just 2 months we saw an improvement in profits.”
Jim Baxendale, Practice Manager, Morris & Co - over 200 payrolls
Reduced time in payroll processing, produces excellent reports and we now have easy to use payslips. The commercial reality is that after just 2 months we saw an improvement in profits and a much more motivated team of people using software they are confident with. Clients like the modern look of the payslips and reports with the additional bonus of them having their reports emailed rather than posted. So money saved there too. We can now market the bureau to a much wider section of companies through using Star Payroll Professional and developing the relationships we have with our existing clients.
“From the very beginning, Star took a detailed interest in our requirements
including integration with our Nominal Ledger and handling our system of ‘Pay Grades’.”
Pat Clark, Payroll Manager, John N Dunn Group Ltd
Their approach throughout implementation was professional yet friendly and they provide us with an excellent support service. We would recommend them for your payroll needs without hesitation.
“The support is complete/accurate and very speedy.
Better than any other support program I've ever come across.”
Barry Warner, Warners Chartered Accountants
We have used Star Payroll Professional for some years and I have to say it is absolutely great in every respect.
The product is easy to use and has all the flexibility you need as a bureau processor to cater for all situations and particular client requirements. Support is by phone or e-mail (as you wish) and is quick and helpful - easily the best I have come across in any software.
Virtually everything is user definable (if you wish to alter any of the standard stuff that is there) such as descriptions of umpteen pay components whether they are additions or deductions and whether pre or post tax items etc. The reporting is also fully flexible - there is a massive amount of standard reports you can produce which will suit most clients but you have the option to produce totally tailor made reports to suit the client's wishes.
It controls and does all the statutory stuff very easily (SSP, SMP, SPP [and the many other types], tax credits, student loans, attachment orders). Internet filing all catered for. No question – it’s brill.
The support from you guys is complete/accurate and very speedy. Better than any other support program I've ever come across."
“The support we have had is excellent.”
Robert Miller, Chiene & Tait
We have used this package since April 1998 and find it very user friendly with many features included that are absent in more expensive packages. We successfully filed approx. 140 clients’ returns by Internet this year with no problems. Some problems that we had in the previous year were caused by Inland Revenue, not Star.
The support we have had is excellent, and feedback that Star receives from users in respect of enhancements is taken seriously resulting in the package being constantly improved.
“We would have no hesitation in recommending this program.”
Jeffrey Diner, Partner, Benjamin Taylor & Co
The fact that Star has been supplying accountants for such a long period of time has given them a sound insight into the needs of firms like ours. They also understand the value of a long term business relationship; with more than twenty years history between us, we have never had a problem and Star have proven themselves to us over the long term.
We run Star Payroll Professional as a service to our clients. Our charges are competitive with other payroll bureaus because of the reliability and efficiency of the Star program. We would have no hesitation in recommending this program.
“I am pleased to say that the next working day after we placed our
order a Star consultant was on site helping us to prepare for the move.”
Martyn Cox, Company Secretary, Faith Shoe Group
With assistance from Star and a lot of hard work by the payroll staff we hit target, with the first fortnightly payroll being processed the following week and all 1300 employees received their first ePayslip that Friday. Star’s work throughout the implementation process has been exemplary.
“We selected Star Payroll in preference to some well
known
packages
for the advanced features it includes as standard.”
Anthony Heywood, MD, APH Computers
We have found the system easy to use and it includes a wide range of excellent reports.
The service we receive cannot be faulted, all in all a company that understands payroll.
“Our confidence and satisfaction with Payroll Professional
and ePayslips has gone from strength to strength.”
Karen Woollard, Payroll & Accounts Manager for Michael Wisher & Associates
As far as I’m concerned it is a genius solution – and I would have no hesitation in recommending it to other organisations.
“We wanted a payroll system that was a true bureau product.”
Marion Fletcher, Office Manager, French Duncan LLP
We wanted a payroll system that was market tested and had a history, was reliable, easy to use and capable of expanding with us; Star Payroll Professional met all those criteria.