Case Studies
Baker Tilly
“I have every confidence in the world that even if we were to double in size tomorrow, Star Practice Management software would be able to support us.”
The founding partners of certified public accounting firm Virchow Krause would have great cause for congratulation if they were able to fast forward from 1931 to 2010. They would be gratified to see that the down-to-earth style and the collaborative, client-focused approach that built the firm are still evident today while Baker Tilly Virchow Krause, LLP, as it is now known, has developed into a flourishing full-service accounting and advisory firm with a global reach.

The A9 Partnership
When The A9 Partnership decided to take on the CRM module, it was not to support full-blown marketing activity but with the very specific intention of handling annual renewals with clients of the firm’s insurance policy covering HMRC enquiries.
“Although the HMRC insurance scheme was the catalyst for installing the CRM module, once we realised what we had at our disposal our ambitions broadened.”
“If you don’t continue to spend wisely by investing to make the business more efficient and more competitive, ultimately this will cost you much more in the long-run,”

Kinetic Partners
The speed with which Kinetic Partners has established itself as a leading provider of professional services to the investment industry is quite remarkable. From a standing start as a joint venture with independent tax consultancy Chiltern in March 2005, the firm now has locations in London, New York, Dublin, the Cayman Islands and Geneva from which it services around 450 clients. Kinetic Partners is focused on providing advisory and consultancy services to the asset management industry - in both the traditional and alternative sectors - with particular expertise in audit and assurance, tax, regulatory compliance consulting, technology, corporate finance and forensic investigations.

RMT
Even though the image of chartered accountancy has come a long way since it was lampooned as a profession by the Monty Python team in the 1970s, many people still have little appreciation of the scope of services and business advice that today’s firms provide.
But RMT has set out to change this – not just from the services perspective but also by breaking free from the ‘zero personality’ stereotype of accountants and carrying out an extensive re-branding exercise. Dull is out for the Newcastle-upon-Tyne based firm, from its striking new website, to its corporate colours, to its strapline ‘real people account for more’.

UHY Farrelly Dawe White
UHY Farrelly Dawe White works hard at maintaining its position as one of the largest CPA firms in Ireland - not just by ensuring that it delivers the highest quality of services but also that the relationships between FDW's people and their clients are as good as the can get.
Former ICPA President and Managing Partner of the firm, Alan Farrelly, emphasises the firm’s focus on client relationships: “Every business is unique and has different requirements,” he says, “and we welcome the challenge of matching our services to our clients’ needs, working in partnership to help maximise their profitability and business efficiency.”

Glover Stanbury & Co
Kevin Salter enjoys something of a reputation within the IT sphere of the (UK) accountancy profession, through his contribution as a committee member of the Information Technology Faculty of the ICAEW. He is also a software evaluator for the ICAEW Accredited Products scheme and IT Director of the 2020 Innovation Group. When Kevin's fellow partners agreed that the firm's existing practice management software needed upgrading, the task of finding a replacement naturally fell within his remit.

Cartwright Consulting Ltd
Hardly a day goes by without some aspect of pensions making headline news. The impact of compliance, legislation, and tax on fund values; scheme funding shortfalls; proposals to extend the retirement age; closure of final salary schemes to new members; and the inexorable drift to ‘more affordable’ money purchase alternatives – all are grist to the mill at actuarial and pension consultants, Cartwright Consulting Ltd.
Cartwright Consulting Ltd Director, Robin Pearce, explained that the firm was incorporated in 1999 to build on the success of I.S. Cartwright & Company, which was itself founded in 1986.

PFK
Established in 1876, PF&K – Penrith Farmers’ and Kidd’s plc – is one of the leading firms of land and estate agents, surveyors and auctioneers in Cumbria, serving clients from offices in Penrith, Appleby, Keswick and Kirkby Stephen.
The firm is organised on a divisional basis, covering land agency, residential estate agency and valuation, residential letting and management, commercial agency and valuation, and planning consultancy. There is also a division focused on fine art, antique and furniture sales.

Parfrey Murphy
When Parfrey Murphy was in its infancy back in the early 1980s, partners Seamus Parfrey and Noel Murphy knew all of their clients very well indeed. They could easily remember every phone conversation and which letters had been sent and received, together with the precise progress of every client job. They also knew their clients’ businesses intimately – how they were performing, their successes and setbacks.
These very close client relationships – together with a reputation for high quality services and scrupulous attention to detail – were instrumental in helping Parfrey Murphy to expand over the years, to the point where it is one of the largest firms of professional accountants in County Cork.