SAP Business One CRM and Outlook integration plus SAP's Web CRM and eCommerce solution
Free Training Day 4th June 2008 Agenda
SAP Business One delivers fully integral CRM functionality as part of the complete solution. Tightly integrated features across marketing, sales and service provide end-to-end visibility to the complete customer lifecycle.
Who should attend? Ideally, Managing Directors, Sales Managers, Sales People, Marketing Personnel and anyone who would like to further understand how SAP Business One’s integrated CRM could benefit their business.
Training Day Key Topics- SAP Business One Integrated CRM - This functionality ensures complete control of customer acquisition, retention, loyalty and profitability for the business.
- SAP Business One Outlook Integration – Extends the use of SAP’s CRM for offline users using Microsoft Outlook.
- SAP Business One Web Based CRM Anywhere – Hear about SAP’s latest acquisition and addition to the SAP Business One suite, This offers you online CRM extending the reach of SAP Business One CRM functionality using a Web-based user interface.
- eCommerce – Learn how SAP’s eCommerce solution can help you create an online trading website with all the advantages of being integrated with SAP Business One.
9.15 am - Registration and Coffee
9.45 am - Introduction - Star Computers and Agenda
10.00 am - SAP Business One Customer Relationship Management (CRM)- Sales Opportunities – Sales Cycle
- Activities and Calendar
- Sales Reporting
- Sales Dashboard (using XL Reporter)
- Synchronize appointments, tasks and contacts between MS Outlook and
SAP Business One - Email-integration function of MS Outlook Integration for SAP Business One Send, forward and receive emails in MS Outlook and save them as activities in SAP Business One
- Customer snapshot
11.15 am - 15 minute Coffee Break
11.30 am - SAP Business One Web based CRM- CRM Anywhere Presentation – “New” online CRM extending the reach of SAP Business One CRM functionality using a Web-based user interface. CRM Anywhere adds campaign management and prospecting capabilities as fully integrated additions to the robust CRM capabilities for sales force automation and customer service already available in SAP Business One
- We will show you how SAP’s eCommerce solution can help you create an online trading website with all the advantages of being integrated with SAP Business One
12.45 pm - Q&A
1.00 pm - Lunch
Location: Star Computers Limited, 2 The Boulevard, Blackmoor Lane, Watford, WD18 8UX
Directions: Click here to view directions to Star
How to register
You must pre-register for these popular events. To register your place at one or all of the training sessions, please complete the registration form
