‘Star once again executed the task to perfection, working out of hours to ensure limited downtime.’
Mike Goddard, Finance Director at Freixenet (DWS) Ltd
‘Star performed very well with disruptions kept to a minimum.’
Charles Kavazy, IT Director at Hawsons Chartered Accountants
‘I would highly recommend their services from sourcing hardware to IT support. They are excellent.’
Barry Hall, Managing Director at Edding (UK) Limited.
‘I think the longevity of our relationship speaks for itself! ’
Frank Johnson, IT Administrator at Colloids Limited.
‘The staff are very professional and efficient in offering sound advice and solutions.’
Marion Boxall, IT Administrator at Moore Thompson Chartered Accountants
Technical Services
Star Computers has been providing IT services and software for 35 years, and our clients include major firms of accountants as well as a wide range of commercial companies of all sizes.
We know that many organisations depend on existing personnel to manage the day to day operation of their systems as well as doing their own job. Even a full time IT Manager finds it difficult to keep up to date with the latest software and technology let alone have all the skills necessary to keep your systems up to date.
Finding the right IT resource can be an overwhelming task. Experience, range of technical expertise, project management skills, and cost are all factors that must be weighed when making the correct decision.
Whether you need full assistance and support for your networks or just advice for a single technology project Stars Technical Services team can provide the solution.
When it comes to IT Services and Network Support, Star provides an extensive and thorough methodology presented in an easy to understand manner. Star is a Microsoft Certified Gold Partner with multiple competences and many man years of experience. We pride ourselves on maintaining a Technical Services team that is constantly updating their skills, certifications, and knowledge in emerging technologies.
Our focus is bringing technology to the end user with excellent customer service, superior technical expertise and in full co-operation with any other existing IT partners or software suppliers you need in order to ensure all round support for any IT challenge.
Whether you are looking to upgrade systems, add new locations or remote users, implement new technologies or reduce support costs, Star’s services can be tailored to your needs with service level agreements that are affordable and easy to manage.
Our customers have come to rely on us to provide the following array of services:-
Business and Technology AnalysisOur consultants can provide you with a professional analysis of your current infrastructure, with key recommendations and a budget estimate for any project. Whether it is resolving existing issues or planning for a major technology implementation or migration, we can methodically review and assess your present situation and provide you with a path to success.
If you are not sure what is required to perform a system upgrade our expert consultants can review and understand the current systems, and develop plans and recommendations for upgrade requirements.
We have extensive experience in the planning and execution of short and long term technical projects including network and architecture design and deployment, product installation, migrations and upgrades.
Network security and virus protection is critical in todays computing environment. Protecting your data is paramount. We can provide you with security design services, the needed hardware and software, policy and procedural implementation, as well as ongoing monitoring and change control services.
Email SPAM is a major nuisance for todays businesses and in some cases can cause offence and distress to your staff. Star provides a managed email filtering service guaranteed to stop 99% of SPAM reaching your network.
Whatever your needs for new or additional Data Communications capabilities, Star specialises in the design and deployment of LANs, WANs, VPNs, Remote Access, Wireless Networks and other communications networks. Our expert consultants can create a secure, reliable, scaleable networking solution that will support your present needs and future growth.
Star provides remote support contracts tailored to your individual requirements. Whether you have a single server installation or multiple server WAN networks we can provide a support contract to meet your needs. Even if you already have dedicated IT personnel we can provide a contract to back up their knowledge and expertise.
Most businesses rely on site backups to tape for data security. However research has shown that that tape backup fails to recover data as much as 50% of the time. Star can ensure that your mission critical data is secure. With Remote Data Backup Services your data is securely backed up offsite.
Star routinely handles consultancy, implementation, and support for all of the following:-
> Microsoft Windows Server operating systems
> Microsoft Small Business Server
> Microsoft Exchange and Outlook
> Microsoft SQL Server
> Microsoft ISA Server
> Microsoft Terminal Server
> Citrix Server
> Internet and VPN connectivity
> Firewalling
> Email/SPAM Filtering
> Anti-virus systems
> System backups and backup software
> Workstation Microsoft Windows operating systems and network connectivity
Support contracts can include site visits to carry out work such as system health checks, loading service packs, specific problem lists, or technology consultancy (disaster recovery, Outlook Web Access, PDA/Blackberry connectivity, firewalls etc).